BabyHeir Collection strives to provide amazing customer service to all of our customers. Therefore in cases where your order may be wrong, we will happily accept the hair back in return for your correct order. Hair must not be altered and in the same condition received. We have the right to decline if items are not in original state.

Unfortunately, due to sanitary concerns all wigs and hair will be final sale. If you have any concerns with your order please contact customer service to receive further details on how we can resolve your issues.